What Our Customers Are Saying
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Christian Dedome, charlotte, NC
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Thank you Aidan for your help
Michael Anderson, Concord, NORTH CARO -
I recently purchased a 2018 Roadmaster Elite from Concord Ridenow Powersports. I had been looking to buy this bike for over a year and, working with Jim and Dale, we were able to get it done. I was working in Las Vegas and found them through the local dealership Sin City Indian. I contacted Concord Ridenow Powersports and Jim kept in touch with me for over 4 months while I finished working in Vegas. I was finally able to make it to Concord when I returned to the east coast. The entire staff knew my name before I arrived and I was given a warm welcome. We made a great deal on a great bike that day and Jim & Dale have both repeatedly followed up to make sure everything was up to my expectations and if I had any questions etc. I would recommend Concord Ridenow Powersports to anyone and everyone to check them out first before going elsewhere. Superb service, attention, and follow up!
Randy Forbes, Millboro, VA -
Jeremy in sales was top notch as well as the rest of the staff!! Great experience all the way around. Thank you all and please thank Jeremy again for us. - The Stouts
William Stout, China Grove, NC -
As usual service was friendly and work was done as promised. Ike and Jose get two thumbs up (and five stars) for their help from the phone call to see If I could get service through the finished tasks. Bravo
Edward Coyle, Harrisburg, NC -
Went in for an inspection 8/21/19. Was taken care of by Jose. Excellent treatment and quick service. Was there for only 30 minutes. Really good experience!!
Jeff Sebert, Concord, NC -
I brought my motorcycle to sell to the dealership where I have had it serviced for years. It was too old to sell to them, but Cody F. was extremely helpful in giving me information I need and tips on getting the best price for it.
-Anonymous -
I just passed my riding course and am a first time buyer. I came in and was assisted by Josh Brock. Josh was phenomenal. He assisted me with viewing a few bikes and understood my needs as far as size, cost and even my credit. Very patient, funny and made me feel at ease. Thank you for a positive experience!
Danielle Leonard, Charlotte, NORTH CARO -
I'd been searching for a front tire for my '94 Honda Magna. I didn't like the fact that the prices were all over the place. I got a hold of the folks at Ride Now Concord. Best price hands down. And, free installation! They installed my tire. Replaced a couple bolts in the rear fender free of charge. And, they I did a state inspection, also free of charge. The folks at Ride Now are awesome! I plan on getting all my bike needs met here from now on. And, I've recommended them to all my friends.
Gloria Brown, Kannapolis, NC -
awesome no totally awesome from the salesman ben to to the test ride with josh to all the paperwork per smitty in45 years of dealing with different dealerships never once had one like today it was totally amazing friendly always having answers to questions seeing if u need anything not just these three guys but the whole crew thanks to each an everyone of you my hat goes off to all keepup the great work still smiling after getting it home knowing I was in great hands will enjoy this ride for a long time
randy carter, belmont, NC -
jeremy did a great job helping buy are can-am spyder .
paul cunningham, indian land, SC -
Jared was very helpful with us today. We purchased a few sweatshirts and a set of gear, he helped us find the correct gear to buy for my boyfriend. Thank you again!! im sure we will be back.
-Anonymous -
Part #1 - Had my Victory CC in for tires, and "unfortunately" due to a mix up on the tires the bike was there a little longer than normal. That extra time allowed a '16 Roadmaster with less than 6K miles to be traded in. Well, to make a long story short, somebody else is enjoying those new tires on the Victory because I left RideNow on that Indian. The sales team/financing team are all great and stayed after closing to finalize all of the paperwork.
Part#2: Discovered the Indian stage 3 upgrade kit for the Roadmaster. RideNow was running a promotion on these and since I already had Rinehart slip ons, the parts/service team worked with me on the parts that I needed and didnt need, which allowed me to get the heavy duty clutch in the package. Well if you are on the fence about the Stage 3 upgrade here is my advice - JUST DO IT!!!! It exceeded my expectations in every way - more power, more torque, and that "loping" sound from the cams is awesome. The stage 3 truly transforms an already powerful, "torquey" bike into a monster, or as one of the quotes from a magazine review said ".......a fire breathing dragon". Special thanks to Rosie for all of her help.PATRICK SHEALY, NC -
Found my dream bike...slightly used Indian Roadmaster. Great bike, fair price, and thanks to Steven, Jeremy, and Smitty for making it all happen a few minutes before closing time.
Patrick Shealy, Mount Pleasant, NORTH CARO -
It has been awhile since I have received a "soup to nuts" personalized service, when buying a vehicle. I walked in wanting a 2017 Indian Vintage...found it...they put it on hold...all the while giving me a fair trade in on two motorcycles. Then, when my wife came to look at what I had on hold...found a beautiful 2017 Indian Springfield! I would have have never looked at it, if it weren't for her. Then all the paperwork had to be changed...we had to add accessories...then they gave me even more for my trade ins! Then on top of it all, due to time crunch, delivered the motorcycle to my home...and picked up the trade ins!
"Richie" in the business office/finance department coordinated and was the leader all the way! He was patient, and stayed late (beyond closing) while we were adding accessories for our needs! Great variety of vehicles for anyone, and a great parts department. If you are looking for an Indian, or other...try the the hospitality at RideNow and ask for Rich!Robert Marcolese, Waxhaw, NC -
Jason and Nick did a awesome job for me. I was in and out in about 20min.Ive been coming here about 3years now and always had impeccable service.
Thanks
MarkMark Murdock, Kannapolis, NC -
I came in with my mind set on a Honda and after consulting with Bo he got me on the right track with what I needed. They honored every price and quote they offered me weeks back. I couldnt be happier with my purchase
Ben Helms, Concord, NC -
I had a great experience that started with Tori and ended with Bo. I was looking for a Hayabusa was was helped along the way by such a great staff. Smitty helped talk me into making the purchases without being pushy about it. I spoke to Tori over the phone and was able to get a quote before i even stepped in the door. Bo walked me through the steps of everything and helped me as not only during the sale but after as well. It has been a pleasure dealing with this dealership and i would highly recommend anybody to them.
Frank Bailey -
My overall experience down at ridenow in Concord was absolutely amazing, every team member was nice and polite and right on top of things, I would recommend this place to anybody, I will certainly be back to make another purchase here! Thank you guys, y'all were awesome! I had a wonderful experience here and everyone was very helpful!
Billy Cauble, Salisbury, NC -
I had a good experience at Ride Now in concord, NC while purchasing our new side by side. The sales person that helped me (Kevin) was upbeat and fun to be with the entire time, he was very informative and knew the product well. The sales manager (Richard) was also helpful and patient with me while I made a choice on the different models that we looked at, he explained everything in great detail for m leaving nothing unanswered. Thanks for a job well done guys :)
-Anonymous -
Just bought my first bike in years and was not going to go here based on reviews. I decided to go and make up my own mind and all I can say is I had an amazing experience from start to finish. Curt, the salesman was very nice and accommodating all the way through the process, giving me good advice and product knowledge. Also Jose worked hard to get me the deal I was looking for and threw in some extras on top which I appreciated. All in all a great buying experience for me, and I love My Indian. I am a loyal person and If someone treats me well I will always return to your store with future business because of the experience I had on this one.Thanks Guys
Steve Fenlon, Statesville, NC -
Go see Kevin in sales. This dude kept me informed over a week before making my purchase. Jose sealed the deal and was great to negotiate with. Richie in finance had me ready to roll in 30 minutes. Spoke to GM before I left and would recommend these guys to anyone looking for a bike. As a Harley rider I never thought I would purchase a Harley from a metric dealer. I don't think I will ever purchase one from a Harley dealership again. Eric was awesome on the demo and took my girlfriend for a ride in a slingshot while I rode the bike. We had a great test drive. From start to finish this was a five star experience. Saved a ton and had a zero stress buying experience.
Edwin Marti, Sunset Beach, NORTH CARO -
Misty was the most pleasant service writer I have dealt with in a long time. She worked with me and the service manager, Rod, (who was also very gracious) arranging to have my bike finished when I needed it even though they were short handed and were performing an install that was not an ordinary or common job. They really took care of me well billing wise also and were very apologetic for the delay encountered and went out of their way to offer delivery options for me. In the end i couldn't be happier. Misty deserves to be an example of how a service writer should be, at least in my case. Rod also shines as a service manager.
Barry Corson, Woodleaf, NC -
Excellent customer service. Jose Segovia was very knowledgeable about the product and in helping with getting us the very best deal. Salesman Bernard West also assisted with the sales and had excellent customer skills. Very satisfied with everyone here.
Ricky Blake, Mt Pleasant, NC -
Im not one thats big on writing reviews, nor do I give 5 star reviews since everyone and everything always has room for improvement; but there was no way I couldnt after the magnificent service I received. I brought my bike in for some warranty work with hopes of getting it back in time for an upcoming rally, in which I had already invested quite a bit into. With the rally quickly approaching and no word on the status of my bike I called and spoke with Misty who assured me against my opinion, that I wasnt being that guy who calls and bugs a shop about the status of their bike; she was extremely understanding and quickly pointed me in the right direction. I spoke with Jason as my assigned service writer was off that particular day. I was told the part would likely not arrive in time for me to attend the rally. Sensing my obvious desperation, Jason went out of his way and jumped through many hoops with the manufacture (that the average employee would have written off as not their problem) and had the part shipped overnight. I called back the day before I needed it back and spoke with Bo who followed up with my case and assured me that the mechanic performing the work would ensure my bike would not only be ready for the rally, but would also be cleaned at no charge since I likely wouldnt have time to do it before heading out. There has never been a time that I have been in the service department that it didnt seem busy; but Misty, Jason, and Bo were extremely understanding of my situation and treated me as if I were their only customer of the day. Thank you all for your unparalleled service, you guys rock!
-Anonymous -
I had an absolute wonderful experience at RideNow! They helped me get a bike today! I love my new purchase! Jose and Eric helped me through the entire process and made sure I left satisfied, which I am! Thank yall so much for this wonderful experience!!!! Wonderful people! Check them out!
Sean Galloway, CONCORD, NC -
Amazing group of people at RideNow. Everyone there went above and beyond to make sure I was happy with the purchase of my new Suzuki GSX-S1000. Highly recommended for the purchase of your next bike!
Jeremy Whitley, Matthews, NC -
Emailed as soon as the bike I wanted, posted on their website. Rick was very quick to respond and get me some additional pictures and information about the bike that I had asked for. Went in on a very busy Saturday to make the purchase. No matter how busy they got, they made sure to let me know they had not forgotten about me. Once they were done with other customers and their focus was on me, they never made me wait for the next step. At one point, we were having trouble getting through to my bank for financing and I got a little discouraged cause I knew I had a long ride home, but Matt kept me around and ensured me they would do anything they could to get through to my bank. They had a few phones going all at once and eventually got through. The service guy Boe did a wonderful job on making sure the bike was ready to go and also ensured me that if anything went wrong, dont hesitate to call to get it fixed. If they sold more BMWs, I would certainly be going here for my next purchase and I reccommend who ever is reading this, to take a stop in. If your looking for one of the bikes in their inventory, you wont be disappointed with your experirence.
Joshua Whitt, Fort Bragg, NC - NORTH -
I recently bought a Triumph T100 and hada 5 star buying experience at RideNow Concorde. My sales contact, JT, was excellent and he let me test ride several bikes on my wish list before helping me to choose the best bike for my needs and style of riding, even though I was getting emotionally attached to a faster, more impractical ride, which would have been the wrong decision! The buying process was very calm and efficient nad JT introduced me to everyone at the dealership and immediately made me feel part of their riding family. I was very impressed with the knowledge and advice from Bo in the Service department and Eric in the Service department. Everyone was very courteous and friendly and they even brought in Pizza for dinner before my long ride home. I am looking forward to spending more time at the dealership events and customizing my bike with their expert help. I recommend RideNow if you want a great bike and great service.
-Anonymous -
Wow! What a great experience dealing with this team. These guys are professional, friendly, and even let you ring a giant bell if you buy something on 2 wheels! A big thanks to Jim, Matt, James, and the whole RideNow team! I will be back!
Alex Larson, Charlotte, NC -
Big thanks to Ride Now and the folks that helped me with my new Triumph. Fast, easy, professional and friendly service. Overall experience was great. Thanks again to Bo, Smitty, Matt, Jose and the rest of the Ride Now team. -Mitch M
MItch Medlin, Stanfield, NC -
Incredible service - Thanks guys!
Molly Siglin, Charlotte, NC -
Who would have thought spending that much money could be a great experience. JT was both knowledgable and helpful and made the purchase experience easy and fun. The test ride made the whole experience with even better. The whole team was down to earth and I meet a ton of folks who were helpful like Bo and Smitty just to name a few. Love my Indian and will be back for more purchase (maybe not so large lol) but amazing experience. Great Job JT thanks
Damon Kowolewski, Matthes, NORTH CARO -
Same review I left on Yelp:I bought a new Yamaha here on 2/19/17. The experience was extremely smooth and straightforward. This shop is full of very hard working people. Stephen in internet sales was extremely prompt on emails and he was very informative and easy to work with. He also gave me a warm greeting when I made it to the shop. Bo went over the new bike with me. He had great information and he's a really nice guy. Jose actually RUNS everywhere he goes in this shop (!) and he was great to work with. Smitty in sales was fantastic, totally transparent on the terms, and gave me a great deal. Another sales manager (cannot recall his name) asked me several times if I was being taken care of while I waited on my old bike's trade-in appraisal. From top to bottom, every single employee I contacted in this shop was professional and helpful. Once one guy in the shop knows your name, they all do. Sure, the appraisal and paperwork took a little while, but that is to be expected. When it's time for a new bike, this is where I'm going, no question. This review is done totally on my own volition. It was not requested or even mentioned while in the shop. I really did just have that good of an experience.
-Anonymous -
I recently purchased a used Yamaha bike. I had a wonderful and easy experience. I was helped by Josie, Jose, and Bo, all who were easy to work with and made everything simple. I recommend the dealership to anyone looking to buy. Ask for Jose!
Alex Eman, Denver, NC -
JT AND BO DID AN AWESOME JOB AND TREATED ME AND JOHN EXTREMELY WELL. THANKS FOR EVERYTHING.
LANA BENNETT, MIDLAND, NC -
Jessie did an awesome job of explaining the technical features of the jackets, helmets, and gloves I was interested in. He was extremely knowledgeable and friendly. As a very detail oriented person, I had a lot of questions and wanted to know a lot about the features available. Jessie took his time explaining all of the features that were a priority for me and answered all of my questions. As a newer rider, there is an overabundance of information and recommendations out there. I felt I was able to totally trust Jessie's recommendations because of his knowledge and willingness to help me find the product right for me. I will admit that the sales associate I worked with was not as knowledgeable about the bikes I looked at as I would have liked and did not really try to match my needs to his recommendations. However, I did end up purchasing a helmet and gloves and will definitely be back. Thank you!
-Anonymous -
j T was the best I have ever worked with. thank you J T
vincent black, DAVIDSON, NC -
Khristopher Hayes, Kannapolis, NC
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I have to give a shout out to our salesman Bo! We have been coming here for years and he has alwats been the one to help us and answer all of our questions. Ive been telling him for about 2 years when i was ready id definatly be coming to him. That time finally came and he made the buying experience amazing! We will definatly be back when my husband is ready for his upgrade! Thanks so much ride now team you all did an amazing job in making us feel welcome and made my buying experience stress free!
Megan Pigg, Concord, NC -
Had an absolutely amazing experience, Lee and smitty were very helpful. At no time did I feel pressured or intimidated to buy anything. They were able to answer all my questions and make sure that I was getting the best deal and best bike for me.
Jon Parker, Concord, NC -
Your Store Manager & John Griswold were both extremely helpful & knowledgeable about your products. I live out of the area and plan on coming back to your store with my husband for all our future purchases!
Kristey Stewart, Rougemont, NORTH CARO -
I appreciate the Ridenow family. Over the years they have become great friends.
Eric Hadley, Salisbury, NORTH CARO -
The whole team has been nothing but welcoming and helpful, no matter which department you speak with. Someone is always available to talk to, and they go out of their way to not just help, but to actually KNOW their customers, especially in the Indian and Victory guys. We've been coming here for about a year now, and made a couple of small purchases of parts, helmets, accessories, etc, and did a service on our last bikes. Honestly, when we stopped in this week, we had no plans to trade! But Rick, JT, and the rest of the team stepped it up and helped me choose my new Victory, making one of the best decisions I've ever made. They even delivered our new bikes, and picked up our old ones for trade. So a huge THANK YOU for always taking the time to chat, and for making our purchases seamless and FUN! It feels like family when we swing by, and that isn't the type of service you find just anywhere. I'll be a customer for life now.
Rachael Fuller, Winston Salem, NC -
se hable espanolwas a very good sales men
austin anderson, CONCORD, NC -
Thanks to Richard and Dave for helping me decide what I want over the past couple months did an outstanding job and was fast and got it done and me on the road best buying experience . Thanks again you guys y'all rock
Matthew Burnette, Charlotte, NC -
Jose Segovia was very helpful and a pleasure to work with.
-Anonymous -
These guys made my dream come true on having the bike that I wanted when no other dealership would. Don't waste your time anywhere else if you want to be treated like a customer should
Donald Watts, NC -
Just out cruising on my Ace test driving the new HD. a sales person approached and tried to help me finance it. I told him go for it. He came back with bad news, I did not qualify. I decided to go to m original destination which was Ride Now although knowing I did not qualify for financing. Just wanted to test drive a Indian. Walked in the door and was greeted by Rick who introduced me to JT. He listened to my situation and ask if it was possible would I purchase one. I said I would. He went to work next thing I know I'm riding home on my Indian. JT and Ride now. Is the go to place for all your motorcycle needs. I'm extremely satisfied with my buying experience then and I continue to enjoy it today. No regrets!!
Len Overstreet, Iron Station, NC -
Great Buying experience, I had inquired the night before by email and everything was ready to go the next morning. Jose was fantastic and very attentive to the buying process.
Matthew Morris, statesvillr, NC -
Great place to go, Jose got me set up and helped me through the whole process.
William Carroll, Kernersville, NC -
Jose was nice, informative, and very patient with me. I ended up taking almost 2 days of his labor time, but I was left happily with a 2014 victory cross country
Chad Smallwood, Lexington, NC -
Jose Segovia was great at working with us to get the payment we needed and he along with the sales manager were easy to work with and talk to and get us a good deal when all was said and done. The dealership is nice and well stocked and employees are very friendly and helpful.
Tony Asbury, Lexington, NC -
Found the perfect upgrade and was very happy with how Jose worked with us for the trade-in. He even arranged for pick up and drop off for us! I cant wait to hit the road on my new wheels!
Laura Girard, Charlotte, NC -
Worked with Jose on the purchase of 2 bikes with 2 trade ins. Very happy with all of the deals and the time spent with us. A very enjoyable experience.
Scott Girard, Charlotte, NC -
got some great help from richie
wesley parkhurst, Concord, NC -
Jose was very kind and professional. He answered all of my questions and helped me make an informed decision. I highly recommend him for all of your motorcycle needs.
Tae Kim, Charlotte, NC -
Jose was an awesome guy to work with! He got me in and out real fast and took care of me very professionally! I enjoyed it so much I brought a friend back to get a bike as well.!
-Anonymous -
I was in the market for a new bike and came across a RideNow add for the bike I was looking for and at a great price. I live in Virginia so I gave them a call to see if it was still available. The girl I talk to was very attentive and informed me that it was and that they had a couple of others that I might be interested in. So I told the wife and she said that we were going on a road trip the next day. We drove 6 hours to get to RideNow and the bike I had called about sold shortly after I called the day before but as I was informed they had another bike that I liked even more. The staff was great and the purchase was painless. They gave us some recommendations for dinner in the local area. We spent the night and I had the biggest smile for the entire 345 mile ride home on my new Victory Magnum.
Todd Kaczmarek, Stafford, VA -
The salesman, manager, and finance personnel were very eager and quick. Good experience overall, especially in buying a used bike and working through a trader. It was apparent that the folks were a team.
-Anonymous -
jose and the staff made the purchase painless and easy.he was very knowldgeable at honest
larry spence, charlotte, NC -
I had an excellent experience at RideNow Powersports. The staff went above and beyond my expectations and they made my experience wonderful! I would certainly come back for any of my ATV needs and would recommend them to anyone!
Laura Falls, Smyrna, SC -
My salesman Richie explained everything to me honestly, so I can understand it. Went out of his way to be helpful. The rest of the staff, was very helpful. So my buying experience was very good. Since purchasing the Slingshot, in over a week I put on 800 miles and having a ball! It's an old mans motorcycle, which is the best of all worlds. I have s sports car, a motorcycle and a convertible. Handles beautifully. My son-in-law with a 5 Mustang is jealous, mine is faster and more maneuverable than his Mustang! Need I say more.
Doc Herring, Charlotte, NC -
EVERYONE in this building is so helpful. Never felt awkward asking questions or just coming in to look around. Finally purchased a bike through Richie and he is amazing. Like I said everyone is so friendly and helpful but I kept coming back for richie. Makes you feel at home and is really looking out for you. Would recommend ride now motorsports to anyone. 5 stars is not enough for them.
Carter Znaniecki, Concord, NC -
Hosea was awesome! I felt an immediate connection. He gave me all of the facts about several of the 4-wheeler's that I asked about and helped me to understand which one would work best for the needs that I have for using the machine. There was no high pressure sales. He worked the best deal for me which was very reasonable and worked with my budget. I would recommend him and this store 100%.
Trent Coleman, Concord, NC -
This is place awesome. Richie was fantastic to work with. Everyone one here was super friendly. Would highly recommended checking this place out if you're looking to make a purchase.
Stepheh Hartman, kannapolis, NC -
Jose Segovia was very helpful and attentive to our needs. He made the purchase process very smooth for us. Good customer service skills.
Nathaniel Duclos, Charlotte, NC -
Overall great buying experience.Great staff, knowledgeable, informed. Richie and Dave were most competent and easy to work with, making it the fun experience buying a sport bike needs to be.
oliver rowe, salisbury, NC -
Jose Segovia was very friendly and profecional, good guy with lots of knowledge about the equipment.
Donald Smith, Mt Pleasant, NC -
Jose Segovia is a first class salesman. I would recommend ride now and Jose to all my friends
Darrell Harwood, Salisbury, NC -
Jose in Concord was excellent to work with. He was respectful, upfront and extremely helpful. Without his assistance we probably would not have bought today. Great job!
Roger Rickard, Concord, NC -
I went to ridenow powersports,
I worked with the sales rep Jose, I must say he was excellant at working with me in getting me into my new ATV purchase , I would come back and deal with him and this company again, I give them great reviews in all the service area at this facilityalexis webb, Kings Mountain, NC -
If your looking tout buy a bike or a four wheeler or whatever, your guy is Richie at ridenow. He is awesome, the whole finance team is awesome! They will work wit has you and get you the best deal possible. I will for sure come back for all my bikes needs. Thanks again to everybody at ridenow for getting me back on a bike!
Warren Mitchell, Concord, NC -
Jose was very helpful with assisting me with my new purchase. He was extremely professional and made this a great buying experience
-Anonymous -
Friendly staff, seemed knowledgeable. Worked with me to get me where I wanted to be.
-Anonymous -
tanya steffen was very helpfull in helping me set up an appointment online and over the phone. the sales manager , salesman and fi manager were very helpfull and not at all pushy but wanted to help me find what i wanted and help get me the best deal they could. i will shop here again.
steven Bradshaw, Collettsville, NC -
I've had my 2012 Vulcan Classic for a little over a week now. Wanted to see if my enthusiasm about my purchase and the dealer experience has waned since the original purchase and it has not. Totally satisfied with Ritchie (salesman) and Richard (finance). I called a week ahead and scheduled an appointment telling Ritchie what I was interested in and he had some models set up for me to look over when I got there. My original idea was a 700cc size, but Ritchie steered me to a larger bike. Sure glad he did. The 900 has been super. I got at the dealer a little after five and both Ritchie and Richard stayed until we had the financing all in place and the bike was mine. The only hold up was the insurance piece and that was on me. My agent was not available until the next morning so they kindly allowed me to keep the bike there until Saturday. Again, totally positive experience. I have not had it in there for service yet, but I am confident that if their service department works as well as they did they will take good care of my bike.
Dave Normand, Concord, NC -
Great service, will do business again.
chris june, greensboro, NC -
One of the BEST sales persons I have every worked with. A real pressure to work with!
Bobby Fink -
I purchased my first motorcycle a 2015 Honda CBR500R, from Richie Izquierdo & I must say that he made the process easy for me, all the information I needed to make the right decision for me was provided by Mr. Izquierdo, he was very knowledgeable, kind, & patient when helping me. I would highly recommend anyone looking to purchase a new or used motorcycle to go to Richie Izquierdo & RideNow, everyone from sales to finance was extremely friendly & happy to help... I would like to thank Mr. Izquierdo & the team at RideNow for their assistance & will return to them in the future for any future motorcycle needs.
Edwin Baker, Charlotte, NC -
From the time I came thru the door, Richie was nothing but great help! The entire experience with everyone I talked with was outstanding. I would HIGHLY recommend RideNow to anyone.
Jeff Smith, My Ulla, NC -
this was a great experiance buying a new ranger.everyone treated me with great respect and Jose was a fantastic sales asssociate.I woiuld highly recomend ridenow of concord.
michael simpson, monroe, NC -
The salesmen that i had working with me Hosea as far as I am concerned went above and beyond his job to make me knowledgeable and comfortable during my visit to Ride Now power sports. I have been very pleased with his professionalism and kindness in making sure my purchase was a success.
george couch, boonville, NC -
Jose Segovia worked with us and did what he said he would do . Hard worker, Thanks
james harris, new london, NC -
everything was great
michael hicks, mooresville, NC -
This place rocks, talked with their Internet person Tanya, she set me up with the managers at the store and I was out of there with my new ride in no time!
Mr Babcock Greenville -
Purchased my first bike at Ride Now and it initially was a bad experience BUT Steve and Mike are simply put AWESOME!!!! They made me feel like I was the important and just was'nt a "Sale". The staff is freindly and made me feel like I was apart of the family. I will ride up there just to say high on my first ride. - Thanks Guys and everything is water under the bridge. Purchased - 10-20-2015
Anthony Jones, Charlotte, NC -
Jose Segovia is the best salesman I have met in years !!!
He treats you like family and takes care of you as such.
It has been a wonderful experience.
Best of luck Jose !!!!Kathleen Babcock, Charlotte, NC -
Jose sold me my first bike (2016 victory high ball) 3 weeks ago and I was so happy i came back to buy another bike today.Thanks Jose,
You're the best!!!!Jesse Babcock, Charlotte, NC -
Just wanted to take the time to thank Stephen, Randy, and Eric. They will help you pick what's best for you not just what you want.
Jonathan Murray, Gold Hill, NC -
Dave was amazing, he walked me through every step and helped pick out the right bike for me at the right price. 10/10 would do again.
-Anonymous -
Jose was fantastic. He really took the time to sell us the bike we wanted and was extra courteous when going through the final paper work process. Randy the financial advisor was also extremely helpful and patient
katie januszkiewicz charlotte -
I am very impressed and satisfied with my experience at Ride Now, particularly Jose, Tyler, and Randy. Jose answered all my questions and gave me a lot of options without pressuring me, and he worked with me to come to a price I was happy with. Tyler walked me through accessory and parts options that I wouldn't have thought to ask about. Randy really went to bat for me to get the financing I needed. I never felt pressured or overwhelmed, and I walked out of here with the first motorcycle I wanted. I highly recommend this dealership to anyone looking for a bike! Thanks, guys!
Karla Thurber, Charlotte, NC -
Jose treated me very nice. And made the overall experience very good.
Darrell Morris, concord, NC -
I really love this store and the sales person, Today my sales person was Jose and he was great!!!!I will come back again for another ATV
VictorVictor Benitez, Charlotte, NC -
This is my second time buying a bike from these guys and they do a great job, dealing with the finance companies and also dealing with customers. I always have a good experience coming here!They also always kept me informed with what was going on. Jose Segovia put up a fight for me with the finance companies and got me and awesome deal on a brand new dirt bike.
Michael Claycomb, charlotte, NC -
Purchased a new yz450f today. Sales team was pretty friendly and pretty much answered all my questions. Overall quite satisfied so far and ready to ride!
Guiliano Postek, thomasville, NC -
I have a local dealer that is 5 minutes away, I drove 2 1/2 hours to deal with these guys. My local dealer did not want to sell me a Victory...Ride Now did. Great experience,great deal and most of all a great damn bike! Thanks again
Todd Sturkie, West columbia, SC -
jose and bo were very friendly and courtesy to our needs, and would recommend you guys to others......Thanks for everything you do....
terry horne, salisbury, NC -
Jose was excellent with all his help and was extremely accommodating. Overall great experience. I will be back.
Dakota Null, Denver, NC -
Jose is the BOMB. He hooked me up!!
Bradley Marr, Lincolnton, NC -
Jose Segovia, our salesman, was fantastic.
Jose made the experience wonderful and totally had the patience of a Saint.
Also Josh in accessories really knows his products and made sure everything fit perfectly.
Everyone we met from Management to Financing was amazing.
Cant say enough wonderful things about our experience at RideNow Powersports.Kathleen Babcock, Charlotte, NC -
it was fantastic!!!
i loved everything that you guys didjesse babcock, charlotte, NC -
Jose was extremely helpful and gave us all the options to consider so that we made a confident purchase.
John Vanek, Lake Wylie, SC -
jose is an awesome salesman and we plan on doin business with this company and him. and the only thing they need to do is turn up the heat. its too cold
laura deal, spencer, NC -
jose is the man, an awesome salsman. only thing is they need to turn up the heat. its too cold here
ronald deal, spencer, NC -
Just wanted to take a minute and thank Richie with ride now in concord, I appreciate you helping me finding my new four wheeler
and also in not pressuring me in getting something I didn't want. Have to say he is the best salesman I have ever had and I would recommend
anyone to go see him.Nic Whitener, NC -
I bought my very first motorcycle yesterday from Ride Now and i could not be happier. I looked all over the place for months and not only was the bike perfect but they got me financed when no else could. The team there was so nice and was willing to work harder to make something happen for me than anyone else would. I can not say thank you enough. It's definitely the place to go. Would never have gone there if not for Brian Quein and deal would not have happened without Mike and Pete. You guys rock!!!
Donald Hopper, Charlotte, NC -
I just want to thank Ride Now for the best customer service and everything! Thanks to Kayla, she literally helped me find my dream bike and it's my first one too! She was always so happy and perky and never got angry with me when I kept calling back haha! I am just very greatful they have such a wonderful person working there! She's ultra fab. Gary, Stephen, and the other people were very nice as well! If you want a bike go here because they will literally give you the best service in this America!
Cariya Ferguson, Albemarle, NC -
We came to Ride Now to check out a used Victory we found on the internet. I was already impressed with the courtesy and communication on the phone from the staff before we got there, and when we walked in the door JT knew who we were and took us to see the bike. After deciding to hold off and think more about it, my wife asked about the white Cross Country on our way out... to make a long story short, we are the very happy owners of our 2nd Victory! Even though the deal was kinda quick and unexpected, there was ZERO pressure and JT really went above and beyond to help us make our decision. It was refreshing to deal with people who are so straight-forward, honest and knowledgeable about their product. Went back for the 500 mile service a couple weeks later, and was treated more like an old friend instead of "another customer." We highly recommend making the trip to Concord!
Tim Regina McKinney, Burnsville, NC -
Great people at Ride Now Power Sports. Love my new Victory and ride every chance I get. Thanks to the manager for all his help.
Gary Smith, Mooresville, NC -
I really enjoyed the purchase experience. Personal were very friendly and informative about my Slingshot. I felt they made an extra effort to help me get the best financing and insurance possible. This is the second bike that I have bought from RideNow and will continue to do so in the future. If you are looking to be treated as a friend and with honesty, then I recommend RideNow PowerSports in Concord to be your first stop. No one beats their selection of bikes and accessories. Thanks Stephen and J.T.
Anthony Arney, High Point, NC -
These are the MVP's in my purchase....Peter Signorelli, Tyler Therrien, Ken Kyzer and Deb Dunn. Awesome experience from start to finish.
jay leach, mooresville, NC -
Soundly Convinced, Its The Right ChoiceI am sure there are a multitude of people out there who would say I needed my head examined for placing an order for my 2015 Indian Chief Vintage without first taking a test drive. What is it they say? Never buy with your heart. In spite of a long history of tight fistedness with a dollar that is exactly what I did. I felt reassured and confidant with Polaris commitment to quality and their publicly stated goals to bring the Indian Motorcycle Co. back to its original grandeur. I was also very impressed with Ride Now of Concord making the round trip to Pennsylvania in order to deliver my bike in a timely manner, less than one week. Talk about service. Thats the type of customer service my grandfather used to give your grandfather! Unseen and unheard of these days. This was not my first experience with this dealership. For years anytime I needed parts or service for my Yamaha they always came through. I never had to wait over 24 hours for anything. That was mostly for accessories on back order. Repairs on my bike were done within hours. The staff members are highly knowledgeable and absolutely dedicated to taking care of the customer. Their great attitude and willingness to help makes it very easy and desirable to do business. Hats off the management for that. If you are considering the purchase of a recreational vehicle or in the need service or parts there is clearly no better place to spend your hard earned dollars than Ride Now of Concord.Now back to the subject of eye candy. Just an opinion, but this is the most beautiful machine ever to roll off a production line. Truly a work of art in chrome and studded leather. This bike beckons to the viewer to look, look at me, look closer, now, look again... I dont know about the rest of you but I just cant stop looking. I am totally enchanted with the beauty of this bad ass motorcycle.Being a Midnight Star owner for the last 13 years I could never help noticing the tremble and vibration of the more popular brand bikes (brand X if you will) as they sat idling at a traffic light. They would shake and rattle like Robert De Niro in the movie Awakenings I am thinking to myself, this couldnt be right. My Yamaha didnt shake anything like that. They try to blow it off as The V Twin Shake Looks more like a cam shaft out of balance to me. The Chief doesnt shake at all. Sitting on it at idle you barely notice it running. You hear it more than feel it. Considering the power and torque between your legs, that is a quality unsurpassed!
I am very pleased to say that upon delivery there are no printed words to express the joy and satisfaction I experienced on that 10 mile ride home, unforgettable! The comfort, ease and power with which this machine handles is indescribable. As I said in the beginning, soundly convinced its the right choice. I am sure that will be ratified every time I look at it, talk about it, think about it, dream about it and most of all, ride it. Needless to say when I got to the house I just kept on a getting it. Sorry mama, this Chiefs on the warpath!!!Billy Stanley, aka Lame Wolf
Landis NCWilliam Stanley, Landis, NC -
We purchased the Slingshot in November. Rick Hall who was our sales associate was fantastic. Scott put a deposit on the Slingshot in the summer. Rick kept him in the loop as to when it was going to arrive at their dealership. Rick always returned phone calls and e-mails within a timely manner. He along with everyone from management, sales associates and service dept were SUPER!!! We will definitely highly recommend anyone to this 5 star dealership! We will also be back!
Btw...the Slinghot is AWESOME!!!Scott Jacquie Morrison, Matthews, NC -
After shopping around for a couple of months and searching the Internet I decided to visit these folks at RideNow. I felt pressured at most of the dealerships but the entire experience at RideNow was quite pleasant. The salesperson I dealt with, Bo Walker - was as patient as anyone could be and stayed with me even after closing to get things wrapped up (my insurance company took forever). Their employees in the parts department and service were all easy to talk to and very helpful which made the whole operation feel like it was ran by professionals. I feel I paid a fair price for my 2014 Streetglide and would not hesitate going back to make another purchase. A big Thanks to everyone.
Bo English, Cleveland, NC -
Just wanted to say this was another great experience with this dealership.
Kevin Mckenzie, concord, NC -
These people at Ride Now of Concord are truly professional in every way. The maintenance department is top notch. All work is done in time and right the first time. Mike, Cassey, Jason, Lenny are great to work with. They are professional and truly do an awesome job. Parts department does a great job. They work with you on your needs, and also recommend options that might save you money but still value for your bike.
Ride Now of Concord does it right. Give them a try, you will not regret it.Merry Christmas to all.-Anonymous -
I would highly recommend Ride Now to anyone. The entire experience was great and all the staff were friendly and knowledgeable. Special thanks to Bo Walker for helping us with everything.
Matt Beck, concord, NC -
I am a repeat customer who followed Pete out from Harley Davidson. That was the best move in motorcycles I have ever made. The Ride Now team is outstanding. On September 4th I bought a Red 2014 Indian Chieftain. I think it is the best motorcycle I have ever ridden. The folks at the dealership, Bo my salesman, Pete Signorelli, Mike in Finance and Casey back in Service to took primo care of me. My dealership is a place I can drop in and always feel at home. Folks will always take a minute or so to talk bikes and let you know you're welcome. With products like the Indians, Victories and other fine machines added to the folks there you have the formula for success. Thanks folks.
Kenneth Kyzer, Charlotte, NC -
I am an older rider who has not ridden is some time. I researched several dealerships and bikes before going into Ridenow. They had such a great selection in one place, including the bikes I had narrowed my search down to. My experience could not have been better, from the time I walked into the door, until I was cruising down the highway a few hours later on my new bike. Everyone in the dealership was friendly, helpful, and knew their stuff. Thanks to Rick Hall, Dave, Smitty, Jason in service, and the parts guys who got me the new grips, which I love. I would recommend these guys to anyone who is considering purchasing a new bike.
Pete Golfetto, Mint Hill, NC -
One of my friends recently purchased from this dealership and recommended that I go in and see what they could do to get me a good deal. I went in to look around to get some ideas about the side by sides, I spoke with one of the sales guys there and he answered all my questions. They were very patient and had plenty of knowledge they were willing to share with me. I met the sales manager there and they went over all the numbers with me. I got such a great deal that I couldn't pass up, and am now the owner of a new 2012 Polaris RZR. If it hadn't been for the patience of everyone there I most likely wouldn't have purchased. They weren't pushy at all, and I didn't feel pressured into purchasing. I will be doing all my business with them from here on out!!!! Definitely a 5 star dealership!!!
Daniel Kammen, Concord, NC -
Thank you to Pete Signorelli, Mike, Marc and Casey in service and everyone at Ridenow. Pete towed my bike in when I was stranded on the road, and everyone in service and parts went out of their way to make sure that my bike was repaired as quickly as possible. They even cleaned it up for me before I picked it up. I could not be happier with the staff at Ridenow, and I will be coming back to have my tires replaced soon.
Fantasic service experience.Bob Rose, Huntersville, NC -
When you walk into a dealership you want that feeling that you are the most important person in that place at that time..Well with Ride Now Powersports you totally get that..They offer a variety of what your looking for in one store which is totally wonderful, you don't have to waste your time going around looking for what you need in other dealerships they offer it all in one stop. They really do want your business so they go way beyond any dealership me and my husband have ever dealt with. They are informative on all areas of what you may be looking for and you don't feel rushed. Everyone at Ride Now is friendly and you can tell they really enjoy what they do.. from the smiles on their face to the friendliness of each and every person in the store. I walked away with TWO ATV's and could not have been happier. Jamie "JT" Styn - Sales Specialist HE totally ROCKS..He took the time to help us decide what we wanted and answered all question without making us feel rushed.. I can totally say with 100% confident that anyone that goes to Ride Now will be a totally happy with the selection, service, and most of all CUSTOMER SERVICE..When you leave you feel like you have made new friends knowing that you will be back :) THANK YOU RIDE NOW FOR MAKING MY SESSIONS ALOT MORE FUN!
TINA WATTS, LANCASTER, SC -
Let me grab a miller. It was a long freaking winter here in the queen city. Left my Harley with the thieves a long time ago in "the city". Knew I needed speed and perfect timing lead me to Ride Now.
Michael Miller, Charlotte, NC -
Rick, Smitty, and the rest of the RideNow staff all provided an excellent customer experience. I felt no pressure. I left feeling very satisfied with my purchase. I came back a week later to have custom pipes installed. The Service staff was friendly and professional. I'd recommend RideNow Concord to anyone wanting to purchase a motorcycle.
Aaron , NC -
I appreciate the commitment to the sale from the GM down to the sales associates. I personally would like to thank Rick for seeing my purchase through, he went above & beyond!! Everyone made my experience at ride now an enjoyable one, & now I'm happier than a port city whore on military payday! I love my Victory....
Jason Winstead, Salisbury, NC -
RideNow Concord done it again!!!! General Manager Steve, Bo, Smitty, Pete, and anyone else that had there hand in getting me on my 2013 Victory Cross Country .. Yall ROCK!!!! I don't think I could purchase a bike anywhere but RideNow of Concord. Yall really do make dreams come true. Thanks again for being a loyal upstanding dealership.
Rick Hadley, Salisbury, NC -
Rick and the guys at Ride Now Concord were great and laid back group. First Harley with these guys. And will be back in the fall for another bike. Thank you again Rick Hall and the staff at Ride Now. See ya soon, Dave & Pam
David Catanzarita, Surfside Beach, SC -
I had a great experience working with Rick Hall and Smitty while purchasing the Kawasaki Voyager 1700 Trike.
I have been riding sense 1965 and I think I will rely enjoy riding the Trike.
It was raining and 35degrees when I picked it up.
I have ridden it less than 200 miles but I love the way it handles, This is my first Trike.
I had one issue with the bike and Mike in the Service Department took care of it for me. Now I just have to figure out how to shift it with ought the transmission clunking when I shift.Thanks Wayne LatonJerrel W Laton, CHARLOTTE, NC -
I wanted to Thank RideNow Powersports for the great service while buying my 2014 Polaris Ranger. Tyler was great and helped me pick out the perfect Ranger. I have been shopping for 5 years and finally decided to pull the trigger! Thanks again for the great service. I will definitely buy from RideNow in the future!
Michael Rocco, Salisbury, NC -
Everything about this dealership is great. This is the second time for me buying there. I will be back.
Lonnie Wrights, Clemmons, NC -
I can say that RideNow Powersports truly is the best fun machines dealership.
The buying process is fair and friendly. My salesman, Beau, took the time to hear what I was asking for and delivered everything he promised!
I have now purchased two motorcycles and one side by side from RideNow and will continue to do business with this great company!
J Pyle
Charlotte, NCJames Pyle, Charlotte, NC -
I want to give a big shout out to Rick and Smitty both of whom did a great job getting me riding the same day. I will definitely be a repeat customer.
Cordell Kennedy, Charlotte, NC -
I'd like to thank Rick Hall,Smitty, and Peter for their dedication and commentment after the sale.It was easy getting the bike i wanted with these guys. I'm enjoying my vicktory hammer, it's sleek and clean and definately different. My freinds and bros love it.Every where i take i get good comments on it, i've given out all the business cards Rick gave me to the people who are intrested, and told them how easy it was to purchase with these guys. Thank you for the e-mails and phone calls I have no complaints.I'm approching 600 miles in the next week or two, and will be seeing you all soon. Thank you again!
rodney hardy, latta, SC -
My son was turning 4 and said, "daddy I want a dirt bike." I wanted to get him a PW 50 for his birthday. I called Ride Now and they gave me a price I could not turn down. I made a deal on the phone with Ride Now before I even took my son in to see the bike. I walked in the dealership with a piece of mind that if my son wanted the bike we would leave with it and he would be happy. Sammy saw the bike, was happy and the deal was done. It was that easy. I was also given a great deal on some riding gear for Sammy. Great people, great products. We will be back! Thank you Ride Now for making my sons birthday the best it could possibly be for him. This is kind of out of left field but the music was exactly what I listen to but it was a little loud and it seemed to target young men. This is not bad but I noticed a diverse customer base while I was in your store. I am sure others would vote for different music that is turned down just a little. Other than that, great environment for selling toys. P.S. It is easier for me and the Wife, yes, capital W for Wife to get him to clean his room than before. "Sammy, if you want to ride tomorrow you need to clean you room." His room is clean just like that.Thanks
Frank FerrisFrank Ferris, Concord, NC -
Dealing with you folks was a very positive experience. We really appreciated your courteous, friendly attitudes and your willingness to make our transaction as enjoyable as possible.
Lana DeWitte, Harrisburg, NC -
What a great experience I had today at your Concord store. The sales staff was great. Very friendly. It was nice to be in a store where employees were truly taking care of customers and making me feel at home. No pressure tactics at all. Just good people. A special thanks to Rick who helped me decide what was best for me and guided me thru the process. You guys are awesome.
Richard Ward, Monroe, NC -
Bo did a great job making sure all my needs were met during the purchase of my new motorcycle. His professionalism and work ethic is a tribute to your fine organization and he should be commended for the excellent treatment to his customers. Thank you.David Rieth
David Rieth, Concord, NC -
Charles Oliver, Cramerton, NC
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chris Labadia, Charlotte, NC
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Just wanted to say that this was one of the best experiences i have ever had making a purchase of this caliber. I am realy glad that Lance talked me into buying the kingquad 500 over the 400. Although i would have probably been happy with one the 500 is more suited for my needs not to mention that thing is a beast . I love everything about it . I realy appreciate Lance being very patient during my decision making . I was really pleased with the finance process. You guys worked it out so i could get a payment i was hapy with. Overall awesome experience and hope to do all my future atv buisness with you and hope Lance is still there when i do.
Michael Thrift, Linwood, NC -
Rick in sales was awesome to deal with. He new I was short on time with my son living out of state and did everything he could to make the sale as quick and painless as possible. My son now has a brand new crf-50 that we will enjoy for years and You folks have acquired a new customer for any new purchases. Hats off to Rick and Ride Now for the excellent service.
Jason Kerr, Matthews, NY -
I was looking for a used Victory Cross Country. I had stopped in on my way back from Hilton Head. Bo was very helpful with my concerns. Overall It was one of the best dealer experiences. I did most of the deal over the phone as I was 442 miles away in Pa. The did everything and more to make it painless. Do you think I would drive 442 miles if the weren't the best,I would highly recommend the entire crew. Bo Herb Pete and Robin the delivery tech.
William Laskoski, Jeannette, PA -
Great guys to work with.
Rick Hall got me a really good price on my Victory Vision.
Pete in finance got all the paperwork done up right.
I live 200 miles away so I don't think I'll get to find out about their other departments.
I can't remember all the names of the people I met, but everyone was very nice.
John-Anonymous -
If you are a consumer that reads "reviews" before you make a purchase, then this is the one you need to read.
We have now made our 6th purchase from the Concord store in the last 2 years. Why do we go back?
Of course the product is extremely important, but just as important to our family is customer service.
We had the pleasure of meeting Bo when we made our 1st purchase. He performed the "walk through". Bo is the most courteous, respectful, knowledgeable, genuine person we have ever dealt with at any type of dealership. We were very happy to see he is now in sales. He is warm and friendly and doesn't represent the "salesman stereotype". Bo makes you feel like YOU are his only "priority" when you are there. People don't always remember the words you said, but they always remember the way you made them feel. Whomever made the decision to put him in sales made one of the best decisions that has been made at that store.
Peter...New Finance Manager...We want to let you know that you were awesome. Everything was ready, you answered all of our questions and you made the process the smoothest and it has ever been. Another good decision.
Mr.GM (Steve).......From my family, we want to say thank you. You went above and beyond to make sure we were more than satisfied. We have been made to feel at other dealerships that our expectations are too high. You have met our expectations. My wife usually goes to the store with me, and I want to personally thank you for never treating her like anything less than an equal. There are car dealerships that I will never return to because of the way they "handle" women. She is just as comfortable walking in your store as I am.
Corporate Ride Now....Cudos to your Concord store. Steve and Bo have earned our loyalty. We will make our 7th purchase with them.Mike Sherrill, Mooresville, NC -
This past Friday i went into Ride now in Concord just kind of relax and hoping to get a motorcycle MR. Richard gave us 100% his full undivided attention it was awesome unfortunately we couldn't do much because they were about to close so he said he would contact us later and you know i figured it was just a easier way of saying no your not approve. I WAS WRONG. They called me back the next day and I GOT A 2011 HARLEY DAVIDSON THANKS TO Richard AND Pete Signorelli really did it i was in shock! but they were amazing and i would refer anyone here. Thank y'all so much!
Craig Moore, concord, NC -
I had been searching for this particular bike and deal for some time. I'm Kawasaki friendly since they began beating everything on the streets since 1975. Cut my teeth on the Kawi 650 custom years ago so my Versys fit the bill. It provided an upright street thumper with plenty of power to get me from point a to point b. The online approach was just what I was looking for so don't let the online approach intimidate you because the internet salesperson was really easy to work with 24 7 he gave me all the information I was looking for cost price whatever. These guys made the process quick and simple. The accessory counter personnel are knowedgable and dedicated to making sure you make the right purchase on every accessory. Thanks lady/gent because of you I can't take the same route to or from work, my neighbors and friends/workmates still can't believe I bought this bike, and I'm lovin it
-Anonymous -
Thanks to Smitty and staff, today I was able to make my son's dream come true. This may sound cliche, but trust me it's not. On January 29, 2012 my son, at the age of 21, was diagnosed with an extremely rare cancer, stage 4. He was given 3 months to live. Treatment was an option, but the specialist at Duke had only treated 6 cases and sadly all of those were deceased within 6 months. The treatment was described as the harshest none to man. Before this moment, my son was preparing to become a father. Now he had to prepare for the biggest fight of his life. And let me tell you, boy did he fight. Words cannot begin to describe what it is like to watch your child go through this. He was a man beyond his years and the stongest human being I have ever known. All I wanted was for my son to survive and have the opportunity to live out his dreams.
Fastforward to 6/20/13...After 13 months of chemo and 32 rounds of radiation, my son was told he is in remission. Every tumor had disappeared. Now it was time to fulfill a dream for my son. But it had to be awesome just like my son.
Today, with tremendous coordination from Smitty, Rick, and Beau my son got a dream fulfilled. It was very important to me that this would be a surprise. It could not have been any more perfect. He is now the proud owner of a Honda CBR600RR.
I would like to thank all of the staff for making this day one of the best days of my son's life.
Special thanks to Smitty....You did everything exactly like I wanted. I could not ask for this day to have been any better. Words cannot describe how much I appreciate all of your efforts and attention to detail.
Rick....I would also like to thank you for your help in pulling this surprise off and the extra attention you gave my family.
Beau....I cannot say enough about you. This is my 3rd purchase I have made from this store. As I was planning this, you were part of the package. There is no one else I would rather have or trust to introduce my son to his 1st bike. As always, you went over every detail with the utmost respect and patience. I have already told my son, when this bike needs serviced Beau is "the man".
I apolgize for not remembering everyone's name that was there today...But I would like to thank each and every one of the staff.
In closing, this store and this team has earned my respect and loyalty.
So if you are a potential customer reading this and you are thinking of making a purchase, this is the place you need to be.
Thank you,
Mike and DanniHarold Sherrill, Mooresville, NC -
So I bought my first bike a Yamaha Bolt from right now with the help of ducky. I've been to a few other place checking bikes out with no success. Ducky was friendly and fun when talking about the bike to helping me find something that I would like. They really helped me get the financing that I needed to leave there that night with the bike and likewise for the insurance. Over all an excellent experience. She also found me a free Ridenow hat. It may have been pink but I wore it just the same!!!!
Joshua Clark, Charlotte, NC -
I am very please with dealing with your business. I will be a long time customer. also I would like to tell you about one of salesman. Tyler which help me. He was very helpful. He's a great salesman, and real asset to your business. Thank you.
Dewayne perry, concord, NC -
I had been riding for a little over a year, luckily having the opportunity to ride a friend'd spare bike. When I finally decided to make a purchase, I began hitting dealerships as I passed by traveling here and there for work. The biggest problem I had was all the dealerships wanted to run my credit before even talking about the purchase. Needless to say, I was beginning to get frustrated as I did not want my credit ruined from every dealership I passed by pulling my credit. I stopped by Ride Now on a whim, just to see what they had. I had a bike in mind I was looking for, but they did not have one in stock. Not to say they could not get one, but I at the time was just looking and trying to decide on what I wanted. I ended up looking at my eventual purchase, a 2012 Yamaha Vstar 950 Tourer. When the salesman, Mike came up, he talked to me about my riding experience, what I was looking for, and how much I was looking to spend. When we began talking about price, he was more than happy to work up the numbers well before running my credit. Once I made my decision, I made arrangements to pick the bike up the following Saturday, as I was driving and wanted to ride my new bike home. They offered to deliver, but I liked the idea of riding it out on my own. When I got there to pick the bike up, they had everything ready for me to go and all the paperwork was painless and quick. I was out in no time. I have been back several times, purchase all my service parts from them to maintain my bike, and have bought several other accessories. The whole dealership is full of great people, who love what they do and are very knowledgeable. Some of the other things that they have there that show the caliber of people they have working there... They allow the local Community College hos their Motorcycle Safety Course at the dealership (which I attended), several of the bike clubs meet there, they always have something going on.. yes it all promotional, but it keeps things fun. I would recommend this place to anyone that wants to purchase any kind of powersports, as they just about have it all, and you won't be disappointed. Keep it up guys!
Christopjher Russell, Harrisburg, NC -
The service department is excellent. They work with you, they listen, and give options on what might be in your best interest. Michael, in the service department, is great to work with. Eric in parts always works with me and really will beat any advertised price.Parts and service are excellent.Thank you.
-Anonymous -
Ride Now is the best place to go, period. I never bought a motorcycle before, but had an idea of what I needed. I got in touch with Robbie Broome (a sales assoc.), and he displayed the options available to me. What was most impressive about my buying experience, was the fact that he actually listened to what I had to say, and didn't wait for his turn to talk. I found the bike that was right for me, and that was that. I recommend anyone, a first timer, or pro to check out Ride Now, and talk to Robbie.
Eddie Roberts, Gold Hill, NC -
Great place to purchase your fun machine! Tyler was awesome at getting us the best deal he could! Cant wait to go an accessorize now! My husband and I are looking forward to many rides on our Honda!thanks Everyone!
Sarah Williams, Concord, NC -
Rick was very helpful , he answered my questions and asked me questions to help me zero in on my ideal bike. I appreciate Rick's patience and kindness. Thanks again Rick !
Roger , Kannapolis, NC -
-Anonymous
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Great sales experience all around!!!!!! Thanks guys
The only thing is that I was told that the price of the bike would be worked with and that didn't happen. Other then that I am stoked about my sweet ass Harley!!!!!Mike Sharp, CONCORD, NC -
My son and I walked in just to look around an see what my options where on 4 wheelers, well Pete,Wormy,Smitty and Rick where so helpful and good that i left with a Poliars Sportsman 500 HO Touring ATV.. No pressure or anything... They worked with me and helped with my needs.. I will be a repeat coustomer Thanks agin guys
Make sure to stop by an see Natalie for all your Parts and AccessoriesShawn Daniels, Salisbury, NC -
Virginia in sales was outstanding and very polite. I will recommend friends to her and the dearlership. My next purchase will be at RideNow Concord.
-Anonymous -
I have bought two motorcycles from ridenow and they were great there. I asked question about the bike and they told me everything about the bikes. If they did not know they asked Around tell they found out the answer. The parts people are great. They get the parts for you and if you have to order them they will call you to let you know that they are in.The service area is the best part there. They go out of there way to help you out. When parts are in they will work with you to get your bike up asap. Mike and Casey go out of there way to help you get your bike in the shop to have all the mech work on it asap and if you have to leave your bike they call you to let you how the bike is comming or if you need to pick the bike up. Mark is the best one in the service dept. Hemakes the whole place run like a clock. I have had to leave my bike over night and had no way home and he gave be a ride to my house. Marks goes out of his way to make you feel like family.
I would like to say thanks to everyone up at ridenow in concord that you have made me feel like family. From the staff,parts,service,casher,sales dept. Every time I walk in everyone says hi. Nice place to stop in and look around. They will make you feel like family.Ed Millered miller, concord, NC -
Very helpful to my husband in his purchase of Can Am 2012. Thank You
Donna Larry Allen, Kannnapolis, NC -
I went to Ride Now Powersports, looking for a 4X4. Not exactly sure of what I needed, I was greeted by a very knowledgeable sales person name Mike. He showed me different options and was very patient and listed to my explanation of what we would be using the unit for. He directed me to a beautiful Polaris that I had to have.I had the pleasure of meeting Pete & Rick (all part of the sales team). Everyone was enjoyable to deal with. I would/will highly recommend Ride Now Powersports to all of my friends and co-workers in the future! Mike is a very value part of your sales staff and your company is fortunate to have such good folks working in their facility!Sincerely,
Lisa-Anonymous -
I went to Ridenow to look for my first bike after looking at other dealerships.To be honest I was a little apprenhensive after I did a Google search because almost all reviews were negative and I was fully prepared to walk back out if I experienced what I had read about.When my wife and I walked in, we were greeted by Josh who was very interested in finding out what I was looking for in a bike (without being pushy) and immediately steered us to the bikes I was interested in.As we were talking,another salesman joined in with good imput also.Needless to say I felt very comfortable with the whole process and knew I we were in good hands and with no pressure to buy.
Needless to say,I found a Roadliner that I fell in love with.From that point Steve (finance mgr.)walked me through the purchase process with Josh close by.
After the sale I recieved follow up calls and emails from Josh asking how I liked my bike and if I had any question or concerns.A couple of days later the sales mgr.Steven call to see how my experience was and if I had any concerns to please contact him.
I highly recommend Ridenow, their sales and service are second to none!Frank OwensFrank Owens, Indian Trail, NC -
I love to go into RideNow Concord! The staff is very friendly. My husband and I love to just hang out! I recently bought a 2012 Victory Cross Roads and love it. Steve Kolicko (the general manager) is awesome! He and Stephen Cashett worked to make owning my dream bike a realitity. I recommend RideNow Concord to everyone I talk to. I tell them about the wonderful staff they have. They are ready and willing to do whatever it takes to help you out. What can I say......they are AWESOME!!!! Thanks guys!!! Tammy Dixon
Tammy Dixon, Concord, NC -
Just wanted you to know Pete Cigeralle & Mike Shoe are great people my wife & I stopped by to look at Polaris ATV based on a friend recommended them over the other brands. Pete began talking to us almost as soon as we walked into the showroom he was handling another customer and ask Mike Shoe to help us. Mike is a very nice young man and very knowledgable of not only the product we were looking at but also every thing else you have for sale in your store. My wife & I were in town for the Dirt Track Race. We live in Delaware after talking to Mike and also finding out you sold trailers as with out that we we would only be looking as we had no way of transporting the ATV back to Delaware. The other part of the puzzle or actually deal breaker is we needed to be able to pick up on Sunday after talking to Mike & Pete it was agreed that both of them would be there on Sunday to allow us to pick up our purchase. We were very pleased with every one we met at your dealership. Thanks again for making our purchase enjoyable and a big Thank You to Mike Shoe & Pete for coming out on Sunday.
-Anonymous -
In November of 2011 I visited The RideNow store in Concord, NC. I wasn't really expecting to purchase a bike that day, and went inside to check out the current stock of Harley Davidsons. To make a long story short, I fell in love with a beautiful chromed-out 2003 Anniversary Fatboy. And thanks to the excellent and helpful sales staff, I rode it home the same day.
Later on, I brought it back to have new bags and a windshield installed. A great job by the shop.
I give the RideNow Powersports 5 Starts and a big thumbs up! Thanks guys!
Mark ShueMark Shue, Locust, NC -
I live in Florida. I found the Victory Vegas Low that I purchased on cycle trader.Was a little hesistant to buy a bike out of state but Pete and the rest of the staff at Ridenow PowerSports made the experience easy. The bike even exceeded my expectations. We now are proud owners of 3 Victories.I would definitely recommend them to my friends.
Debra Howe, hollywood, FL -
Pete and Mike gave me a great deal on a great machine. I came over from a Harley Davidson FXDB to a Victory Cross Country and could not be happier. I love the bike, the service folks are top notch and the sales guys are great. I recommend this dealership and Victory to anyone without reservation.
Kenneth Kyzer, Charlotte, NC -
Great folks to deal with, the best after sale follow-up I have ever had
Richard Maier, Concord, NC -
I was in the store looking around, while my bike was in service. I had always been drawn to the Victory Vision, and the 8ball caught my eye. It actually fit my smaller frame. Jason and Corey worked their magic and got me out on a test ride. I walked out of the store, the owner of two bikes. The sales and service staff worked with me to get the bike the way I wanted it and I am thrilled with my new purchase. They did what it took to make me a happy customer. Thank you Rick, Corey, Mike and Jason.
-Anonymous -
Thanks again for my recent purchase. You have proved that you are the #1 place for purchasing, service, and parts. After purchasing 5 bikes in the last 3yrs., I feel like I'm part of the Ride Now family. The treatment I get when I come down is that of a good friend. I can't say enough about the personnel in the store. I always look forward to coming down and visiting. I'm looking forward to being involved with the soon to be Concord Victory Riders and Ride Now. Thanks for your kindness and your positive attitudes with us all. I hope to send many more your way. Thanks to Steve,Corey and rest of the gang.
Erc Hadley, Salisbury, NC -
I just bought a 2012 Honda Shadow Spirit 750 and had a very wonderful experience. Everyone at RideNow in Concord was so nice and made my husband and I feel so welcome. Our salesperson was Smitty and he was the best. This is our fourth purchase from RideNow in the last five years and the new management has really made a difference in our buying experience. I would also like to thank the guy in parts that helped in choosing the accessories for my bike and the guy from service who showed me all the features of my new bike. I can't forget Pete because he took our picture before we left. Thanks guys for a good experience!!
Carolyn Parker, Norwood, NC -
Two thumbs up for a great experience. Just purchased a new Honda 750 Shadow Sprit for my wife who been riding a Suzuki S-40. This is the fourth bike we have brought from Ridenow in Concord, but the new management is Super. We looked at the bikes on Saturday and Tyler showed us different bikes that would be suitable for my wife who is a small frame person. On Monday I filled out the on-line credit application and with in approximatley one hour I received a call from Smitty and was appoved to purchase a bike. After talking with Smitty he suggested a bike that wasn't on the show floor on Saturday. On Tuesday, we carried my wife's Suzuki to Ridenow and looked at the Honda 750 Shadow Sprit and my wife fell in love with the two-tone color. We added several accessories with the help of a great salesmen from the parts department and Smitty worked wonders on the finance. After picking up the bike on Friday afternoon, I can honestly say that we have become great fans of Ridenow in Concord, NC. Thanks to Pete and his sales staff and a special thanks to Smitty. Carolyn's first ride from Concord to Norwood was great.
michael parker, norwood, NC -
I was a hard core Harley rider...period, end of discussion. Pete suggested giving Victory and honest look, which I did and now I'm riding a 2012 Cross Country and loving every second of the experience. I've bought a really sweet machine. My thanks to Pete, Mike and the entire Ridenow Concord team.
Kenneth Kyzer, Charlotte, NC -
Great bike! Great buying experience.
marc koffskey, kannapolis, NC -
Once again this was a GREAT experience!!! General Manager Steve and my salesman Pete and Finance Manager Smitty as always GREAT!!! Thank y'all for all your help. These are the most honest and helpful people I have ever delt with. I will be back!!! I tell everyone that you can't beat the integrity these guys have when it comes to standing behind what they sell and their knowledge of their product.Once again THANK YOU!!!!
frank nasinger, mt pleasant, NC -
After much thought and soul searching, I made my decision on which touring bike I was going to invest in. Yesterday, I just bought a 2012 Victory Vision Tour from these guys. After owning 3 Harleys, I was ready to make the switch to see what all the fuss was about with the Victory. I was totally impressed with the Vision Tour, the sales and service staff at Ride Now Concord, and will highly recommend them to anyone I can.
Thank you for a great experience, and I will be seeing you guys soon!Matt ManciniMatthew Mancini, Concord, NC -
Great people. Super frindly and they got me the bike I wanted! Being a new rider they took me through the basics and answered any question I had with a smile.
Chris Carofino, concord, NC -
The purchase of my new V-Star 950 was a pleasurable experience. I dealt with Jason Welch mainly, and he was very courteous and helpful, if I asked anything that he did not know he was quick to go find someone who could answer my question, he made the whole process go smoothly.
David Morris, Rockwell, NC -
Lori Turner Charlotte
-
Ride now is a great place to buy a bike everyone there is very respectful and willing to help with anything. They are very straight forward and do not beat around the bush. They let you go at your own speed not pushy at all which makes the overall buyer experience easy and care free. Everyone there is very down to earth and understanding of your needs and wants. Just can not say enough about everyone there, a true 5 star dealership. I will without a doubt be back when it is time to upgrade. I have been to many dealerships around NC and I would recommend this dealership before any other in NC.
Zack Dutch, Davidson, NC -
The crew at Ride Now in Concord made trading in my used Victory and purchasing a new Victory easy. I hate spending time at dealerships and they did a good job getting me taken care of in a decent amount of time. Corey hooked me up with great financing and a fair value on my trade in. So far the service department has not disappointed me. They are courteous and friendly and get the work done quickly and right. It is nice to have a good dealer nearby.
Mark Derscheid, Huntersville, NC -
The entire staff was very friendly and had good info on different models to help find the right model for our intended use.
-Anonymous -
Let me tell you somthing, I have been in and around dealerships for most of my adult life and have never been as impressed likethis. From my first contact by phone with Dominick till the final hand shake, this place is a class act... It's not many places you go and you'll find the GM out on the floor helping and talking with customers. If your thinking about bike, do yourself a favor go look at other dealerships then go to Ride Now you need go know further. All of the people here are the Best, but I gotta take my hat off to Dominick, he loves what he does and shows. Again Thanks to all.Bob & Joanne Beach
Troutman NcBob Beach, Troutman, NC -
Went in for a 08 ninja and came out with a brand new ninja for same price and actually lower insurance and payments. Took some time but it was all worth it to get my bike which i love. Big thanks to Dominic, Steven, and Smitty. Especially to Dominic for teachin me some drivin skills. Thanks to everyone.
John Ray, Biscoe, NC -
What a great experience. Mike and the guys take such great care of you! Buy here, Buy now, Ride now!
aaron Zentgraf, NC -
The Experience purchasing the 2008 Harley Sportster was great. Overall, very happy with the purchase, the sales team and the bike.
Erika Friday, Concord, NC -
Thanks for all the help to. Mike Gainey
Isaac Chadwell, Concord, NC -
I had a great experience it took a long time and you guys were very patient very helpful I think everybody in the store help me at some point they gave me a lot of options but I finally ring the bell and bought a great bike thanks guys good job I'll be sure to spread the word
dana kinney, kannapolis, NC -
you guys were great I think everybody in the store help me it took creative financing ideas and all day but I left with a great bike and a BIG smile thanks guys good job I will be sure to spread the word
dana kinney, kannapolis, NC -
When it comes to quality service and dedication these guys are second to none! I got a great deal on my trade plus a great deal on my new 2012 FZ8. The staff stayed well past closing time ensuring my needs were met. Thanks Jason Welch and Mike "Smitty" Smith.
micah edmunds, charlotte, NC -
Everyone that helped me and my dad buy a bike was was very helpful with every questioned we had about the bikes. jason and smitty did everything in their power and will to get us where we needed to be and helped with everything that we wanted and needed to know. they were very courteous. we are very happy with our bikes and love riding them. thanks to everyone at ridenow powersports that helped us and stayed late to help us purchase our bikes.
Mark Rose, rock hill, SC -
Thanks so much to RideNow Concord for putting a huge smile on my face. Pete my salesman, Steve, and Smitty went above and beyond to get me upgraded to my Vulcan Nomad. I always enjoy my stops at RideNow. Either buying parts, accessories, bikes or just stopping in to visit, its always a great atmosphere and I would recommend them to anyone. Mike from service also done a great job going over the bike for me and making sure I knew all about it. Can't wait till my next visit. Thanks again guys!!!!
Rick Hadley, Salisbury, NC -
I wanted to thank Jason Welch and the Ridenow staff for staying late and going the extra mile to complete my purchase. Jason did a great job of following up with me after my initial visit and working hard to get me the best deal possible. I'm loving the new Kawasaki, the great weather, and riding every day! Keep up the good work Jason!
Mark Rummage, Lexington, NC -
jason welch worked with me excellentlly in whole service
jessie bolder, concord, NC -
thanks to the sales team tiny and peter for all the help and great financing team
kenneth saravalli, harrisburg, NC -
I am more than happy with my experience and will not hesitate to shop here in the future. I planned on just stopping by to visit and left with a new bike. The guys bent over backwards to make sure my needs were met. I would like to thank Mike Gainey my salesman for all his help, and the service dept. for getting me all fixed up. Thank to all the great staff. ONE HAPPY CUSTOMER!
kevin johnson, salisbury, NC -
I had been considering getting a bike because of gas prices and my 100 mile commute to work each day. I had heard great things about Ride Now's selection and customer service. I started and ended my search at Ride Now. The atmosphere at the dealership is exciting and fun. My boyfriend and I enjoyed looking at and sitting on all types of bike's that day. My salesman Jason was wonderful. Very personable and knowledgeable. Although the process was lengthy he kept us informed the whole way through and did everything he could to expedite the financing. High five's to him and Smitty for working SO hard to get me on the bike I wanted. I have not stopped singing Ride Now's praises. I'm sure there a few $100 gift cards in my future for referring friends. Thanks again to Jason, Smitty and the rest of the Ride Now staff. I'm a happy customer and I LOVE my new bike! See you soon......ZOOM-ZOOM!
Georgene Beardsley, Albemarle, NC -
I am always pleased with RideNow of Concord. Victory - Ride one and You'll own one - SO TRUE!!! Thanks to all the staff - Peter Signorelli, Corey, Steven and Jeshua!
Brian Bowman, Concord, NC -
Jason Welch and Bo are the best at ridenow. They got me on my new gsxr 750 and showed me all the bells and whistles. can't beat ride now's service!!!!! thanks guys
john perkins, rockwell, NC -
the pople were great at helping me with the bike and sales person jason welch was the man.
shawn walker, concord, NC -
I bought a 2009 can-am spider limited edition form salesman named Tiny. He knew all about the bike and told me things i needed to know. He has keep in contack with me after the sale to make sure every thing was ok with the bike and if he could help me in any way. I was able to purchace a extended policy for the bike and a tire and rim policy as a piece of mine for me on a used bike.This is a great bike that everyone loves to look at. I have added many thinks to the bike and now is ready for the summer.
KENNETH thomas, charlotte, NC -
Great buying experience. The only downside was that I did the deal and paid for delivery only to find out it was scheduled a week out! I want to ride! If there is anything you can do to put the bike in a truck and make a 30 minute drive before then, it would be greatly appreciated....
Marc Meeker, Rock Hill, SC -
Thank you to Mike and everyone in the service dept. It was a tough diagnostic and they took the time and effort to fix it right and we are riding again, thats why I have bought 3 atv's there and have you do all my service,keep up the good work. Thanks again, Mike Barlow
Mike Barlow, concord, NC -
I had want in to buy a tail light for my 4-wheeler and came out with a 2010 v-star and I couldn't be happyer thank's to my new friend Bred Moss I'm rideing again.THANK'S
-Anonymous -
Jason is AWESOME!!! He along with everyone else at ride now were very helpful...I would definitely suggest ride now to my friends and family.
Matthew Lowder, Kannapolis , NC -
I was helped by Michael Harris with a recall on my 09 zx6r. He was very helpful in the whole situation and worked with me very well. He kept me updated on the progress often. Thank you
-Anonymous -
my overall exsperience with sales, service, and parts was pleasant and i would recomend your dealer to anyone thnx for everything
carl larson, Harrisburg, NC -
happy
joey britt, harrisburg, NC -
My wife wanted a scotter and we bought last saturday. All the guys made a excellent job and Tiny spent the hole day answering questions about the products. Just want to say thank you and looking forward to make business again in the future.
Miguel Paludo, Mooresville, NC -
Awesome Experience(Period). Lets just say I are going here again. I bought a 2012 lime green ninga 250R. My salesman Peter Signorell was the greatest and actually listened to my needs and concerns and address everyone of them. He brought fun into the Motorcycle buying experience. From start to finish he was professional, curtious, and extremly knowledgeable. I have never had a salesman that actually went above and beyond like Peter Did. He did what he needed to do to get the deal done without the sleezy Motorcycle salesman tactics. No numbers games at all. Ridenow Powersport Concord was a Awesome place to buy a motorcycle. Starting with Peter and again finishing with Peter when I rang the Bell!!!! Thank you Peter.
Kalyan Pothineni, Charlotte, NC -
Overall, my experience at Ridenow was a great one. The staff worked with me in a fair and timely manner. I was very pleased with my purchase and feel that I got the best bang for my bucks. I would refer other customers to Ridenow. I went in to window shop for bikes and walked out the same day with a purchase! I will continue to visit the store on a frequent basis. Thanks "Tiny"
Fabian Stroud -
Sales and finance were great to work with. Only issue was it took 6 hours to complete the sale. I arrived at 11:00 am and left a little after 5:00 pm but everyone at dealership apologise eveytime I was approched they even offered me pizza and drinks and I could tell they felt bad for the the long wait. I'm pleased with the price of the bike I purchased and the offer on my trade-in. Pete & Smithy were great and I could tell enjoy their jobs. Keep up the good work I will be back when I need parts and or service.
Ronnie Massey, Cramerton, NC -
First time I stopped in to look at your Victory line.I just kept stopping by for over a year,the guys were always helpful and answered all question.Then late one day after work Jason,Pete and Smitty pulled out all the stops and helped me ride out on a Harley Softail Deuce (THANKS GUYS IT'S GREAT)Smitty I'm still smiling!!!Want to thank Tiny he was the first person I spoke with but the day I purchased my bike he was out with an injured arm.Thanks Tiny! All you guys are great again THANKS
Terry Smith, Concord, NC -
What a great experience. Came to the dealership to buy a bike for my hubby's birthday. Was helped by Keith who was just wonderful. He showed a number of bikes that would work for us, since my husband hasn't ridden in a while. You guys do such a great job there and everyone is so friendly and eager to help. It was a great experience and we rode out of there with a Kawasaki Vulcan. Loved riniging that bell. Hey, keep that guy Keith around, he was a delight to work with. He really knows his stuff!
Deborah Siwik, Hickory, NC -
I stoped by just to look.I left with a harley heritage softail.Brad and Smitty were very helpful and were able to answer any questions my wife or I had.I would recomend ridenow powersports to anyone who wants a GREAT buying experience. The whole staff is great. BRAD B.
brad beaulieu, charlotte, NC -
I stoped by just to look.I left with a harley heritage softail.Brad and Smitty were very helpful and were able to answer any questions my wife or I had.I would recomend ridenow powersports to anyone who wants a GREAT buying experience. The whole staff is great. BRAD B.
brad beaulieu, charlotte, NC -
OMGoodness! I walked into the dealership only to "see" if they had the 2012 Victory Hardball on the floor. Just wanted to "look" at it. Well, there it was on the showroom floor in the Victory section of this nice HUGE dealership... Here comes Jason...straight to my husband (like all salesmen do...) and my husband is nice and says "She's the one you need to talk to..." So Jason walks over and introduces himself. We chat about the Hardball bike. I ask permission to sit on the bike. I ask him to hold the front while I stand the bike up and put my feet on the footboards. I'm instantly in love! No, not with Jason (he is a cutie, but I'm married) - in love with the bike! So I circle the bike like a vulture and finally say the words... "Ok, run some numbers for me please..." Well... the rest is history... Jason and Stephen worked very hard to make my deal happen! VICTORY it was! (no pun intended) I am now the owner of the 2012 Victory Hard Ball and thoroughly enjoyed my hour ride home to W-Salem. The whole staff was just as excited as I was when I rang that bell! Grins, applause, and one happy customer!!! nuff said!
Sandy Reece, Winston Salem, NC -
It was my first bike and the folks at Ridenow, especially Jason and Smitty made it such a great experience. I had seen a few dealers over the last couple of weeks and this is by far the most professonial and fun experience I had; I am glad, i purchased my bike there and feel really good with having received outstanding service.
Michael Hanold, Charlotte, NC -
Just bought my new bike at the Concord location, the staff was very knowledgeable and helpful, the sale staff was no pressure! Very nice place to get a new bike. Will definitely shop there again!!! Thanks to Jason Welch for all the assistance and getting me a great deal!
Nichalous Thornton, concord, NC -
Bought a Goldwing, Pete was outstanding and helped us with everything we needed. If I purchase another bike I will go and see Pete. That says a lot being I live 2 hours away, but he made it worth the trip.
Eddie Ange Jr, Hillsborough, NC -
Pete was great. Easy to get aholf of and to communicate with. My insurance company wouldnt insure the bike due to the cc's. When Pete found out, he jumped on the phone, made a few calls and had me insurance within 30 minutes. Smitty was great with the financing also. Great bunch of guys and gals, would recommend Ride now to anyone looking to get a bike. Great job guys, keep it up. A++++++
Scott Diciuccio, Asheboro, NC -
my salesmen pete was great he knows his stuff with the bikes and is now a good friend !! he worked hard with my deal to get all paperwork and the bikes ready all in oneday very impressive !! all in all petes just a great salesmen !! THANKS JOHN
john cotroneo, concord, NC -
Pete was the bomb. Great attitude, easy going and everything went off without a hitch, except for my insurance co., Pete jumped to the issue and had me insurance within 30 minutes at a great price. He went above and beyond the call of duty and Smitty in fiance made that part a pleasure. Thanks guys
Scott Diciuccio, Asheboro, NC -
I had an awesom first time buyers experience and Jason Welch made everything flow smoothly and had me riding out on my dream bike that night. I also appreciated the professional and friendly enviroment. Marissa in parts was also extremly helpful in picking out the right helmet and aaccessories. Thanks for all the help
james aleshire, concord, NC -
After a disappointing service from another dealer, I decided to check out Ride Now. These guys know how to help you pick out the best bike. My salesman (Jason) stayed after closing for 3 hours to help me get the bike I wanted and answered any questions I had. Some other people I wanted to thank are Smitty, Pete, and the rest of the crew at Ride Now. I am glad I was able to purchase my bike from here and will be coming here for all service. I would recommend this place to everybody. No one is there to rip anyone off and they have excellent customer service. Thanks guys for a great buying experience, and I will see everyone soon for my first service.
Shivam Dave, Charlotte, NC -
I was very happy that I bought a 2006 Yamaha Vstar 1100 Classic and looked at it really well and it took me a while to get used to it and rode it home and I love it alot. The people are very nice to me and took care of me and I be coming back more often to buy parts and stuff for my bike.
-Anonymous -
Visited you guys today with my girlfriend Kim. We spoke with sales guy Steve, who was being called Brad, because there was too many Steve's who worked there. He was new, started Wednesday. I would have never guessed he was new. He was very knowledgeable, knew his stuff. Kim and I both enjoyed talking to him. I was looking for a starter sport bike, and he led me to one that I LOVE. I couldn't buy it today, have to make sure I can afford it, but I want it.....BAD! I will be back. You're store manager was very nice, as well as your insurance guy Bryan Smith. Bryan was very personable. I will definitely go through him for motorcycle insurance, and may even be switching auto insurance because of him. Overall, I visited your store, expecting to spend a half hour looking at bikes. I was there for 4 hours. Not a bad thing at all. I enjoyed it very much. I hope to be back later this week to make a purchase and ring that bell!
Chris Leisure, Cornelius, NC -
Thank you guy's so much you all were a very big help from all the questions to the ride home with the bike it self. Ya'll are awesome, I would name special names in particular but you all were great I definitely found a home for all my biking needs to come. THANK'S
chris and cheryl , lexington, NC -
My overall experience with you guys was great. Smooth transaction and very professional, I am very happy with my purchase.
Brian Gambino, Chicago, IL -
I'm extremely happy with the purchase of my FXDF Dyna Fat Bob! Dominick Zambrotta provided outstanding customer service. Bo and other members of the staff were also very courteous and professional. RideNow Powersports has a great team!
Robert Allen, Chesterfield, VA -
If you want outstanding customer service and a great overall buying experience, go here. You will not regret it. Jeff was great at showing me around at the different styles and sizes of the motorcycles. "Smitty" did a great job on the price negotiations and I will with out a doubt, be back there when I'm ready to purchase my wife's motorcycle. Thank's guy's.
Randy Statham, Rock Hill, SC -
This is the only place to buy a bike..... Greatest selection of any motor cycle around. Sales and finance staff are GREAT!!! I would recommend this dealership to everyone looking to purchase a motor cycle or ATV. Thanks guys for a great experience. Remember.....Keep rubber side down!!!
frank basinger, mt pleasant, NC -
My fiance and I received the most courteous genuine service at Ride Now Concord, NC. Top - notch and attentive every time we stepped in the door! Smitty, Dominque, Eric(parts guy) & Jeff are like FAMILY!! Called followed-up and call us by name each and every time! Superb service from front to back!! Smitty said the buck stops with him and he was right!! He is the ultimate "Getterdone" Guy!!! My wife had a bad experience when she went into Harley Davidson on Independence. NOONE acknowledged her the entire time she was there. She was insulted and disappointed. She wasn't sure if the lack of attention was because she was a female, her ethnicity or both! Nonetheless, she can't stop raving about her experience at Ride Now! We are recommending all our friends and family to purchase a bike, accessories etc...at Ride Now!! Ecstatic to say the least about my Harley purchase & service received! Sincerely a Satisfied Customer, Carl Bailey
Carl Bailey, Charlotte, NC -
Awesome Dealership and staff ! Best buying experience I have ever had. I would HIGHLY recommend Ridenow Powersports in Concord to anyone looking to purchase a bike !!!
Ronnie Young, Huntersville, NC -
We would highly recommend RideNow Powersports of Concord to anyone interested in purchasing a sport vehicle. Their entire staff is second to none!! We were most impressed by how they go over everything with you from the operation of what you may be purchasing to the safety of it. They make sure you are comfortable and familar with everything bf you leave. We were there after hours on a holiday and in no way did we feel rushed. They were ALL very friendly and knowledgeable about everything!!
Doug Thomas, Concord, NC -
Great customer service I enjoyed being there and happy with my purchase. I bought a used 2009 Kawasaki Vulcan 500 LTD and a Joe Rocket helmet. I m very satisfied by their customer service and by the quality and the condition of the bike. Thank you y'all!!
Ahmad Hussein, Charlotte, NC -
Dear Sir or Ma'am, I am writing this letter to commend one of your salesmen, Rick Bailey, on what I consider to be an exceptional customer service. On Sunday July 18, 2010 I purchased a Yamaha 125cc dirt bike for my son. Being as it was a Sunday, I didnt expect that the bike would be delivered to me until the following week. After the sale, Mr. Bailey offered to deliver the bike to my home that day after he finished work. Mr. Bailey loaded the bike onto his personal truck and delivered the bike on his own time after finishing a days work. I consider this to be service "above and beyond the call of normal duties". I have a 14 year old boy who was, of course, extremely excited to ride his new dirt bike and Rick Bailey made that happen. It is this type of service after the sale that separates good company sales reps from great company sales reps. He is an excellent representative of your company. Because of this type of outstanding service, your company has assuredly created a dedicated and loyal customer of me. I will definitely be passing on the good word. I would like to thank Rick for his exceptional actions. I will continue to do business with your company exclusively. Best Regards
Dana , NC -
I am extremely satisfied with the service I received at Ride Now!! The staff and employees treated me with the up-most respect and were not "salesman pushy" they let me take a look around freely and were there to help when I needed it. I have not bought anything from them yet, but I look forward to making my first purchase at Ride Now in Concord, NC!
Josh , Mooresville, NC -
I want to extend my sincerest congratulations to Steve and his crew for a job well done. I decided to buy his 2001 Victory V92C deluxe from his website, sight unseen and with the knowledge that this retailer has had some issues in the past but was trying hard to regain the trust under Mr. Kolicko's direction. Please know that everything was done to make me feel as comfortable as possible in purchasing an 8yr old bike with 30,000 miles on it. All services were done, warranties were offered, and communication with Steve, Rick and Marc the service manager were very professional and sincere. My bike was delivered to me in Atlanta without fault and I have put over 500 miles on the bike without any issues. Keep up the good work and thanks again for your due diligence and trustworthy service.
JP , Atlanta, GA -
I had a great experience at RideNow, especially because I did some comparison shopping at another powersports dealer in Charlotte and was very dissatisfied. They took care of everything, stayed open late, just to make sure my deal was handled properly and man they just did an awesome job. Names I remember --- Robbie, Robert, Steve, Rick, John and like 3 other dudes! Thanks! AJ
Arjun , Charlotte, NC -
I had a great time at RideNow. Robbie did every thing in his power to help me buy my frist bike. He listen to what i was looking for and help me find two great bikes. If it wasnt for him being determined to help me finance a bike i probably would not have gottin one . I am very greatful for his help and thank him very much and will come back.
Timmy , Kannapolis, NC -
I had a great experience every one was very nice. Robbie was the frist person to talk to us he was very, very helpful and a wonderful salesman. I will diffently come back do to his helpfulness and niceness.
-Anonymous -
I have never had so much fun purchasing a vehicle. The staff was very friendly and professional. The sales manager Rick Hall took the time to get to know me and help direct me to what motorcycle that was the best fit for me. Then Mike Shoe helped me through the process of obtaining a great price, the purchasing process, and getting the bike prepared and on my way. Through the entire experience I felt like I was working with friends. It really helped having so many manufactures and accessories under one roof to help make selections. I highly recommend Ride Now in Concord NC as a must stop for anyone searching for the right bike, or just as a great riding designation to enjoy talking to staff and others about motorcycles. They all did a good job because I am really enjoying the post sales experience and riding my new bike
Anthony , High Point, NC -
Seth Bentley did a phenomenal job educating me about the best fit for the bike I got and in addition became a friend by following up and inviting me to events and rides even after the sale. I give him 5 stars.
Britt , Concord, NC -
Tyler is great to work with and even though our sales process time was extremely long, he hung in there with us from start to finish. Eric in parts is also great to work with. I have dealt with another dealer and you guys are far and above the best. Your customer first attitude is the best that I have seen in the motorsports business.
Ted , Denver, NC -
seth bentley was a great help to me, when they were slammed he stayed by my side and help me through my trade/purchase deal. Thanks Seth
Steven , Kannapolis, NC -
I inquired online,within 15 minutes a sales associate by the name of Tyler Roth rang my phone (very impressive response time i might add) was very courteous and knowledgeable about the Harley Fat Boy i was interested in,he invited me in to show me the bike,what can i say,i bought it ! This guy completed my app in under 5 minutes(If buying a car was this quick i would buy them more often)handed it over to Rick Hall the finance manager,and i kid you not i went to the restroom and when i came back to the showroom Rick was congratulating me on my purchase,this was the best purchasing experience i have ever had,nothing short of outstanding,in my book you guys get ten stars.THANK YOU VERY MUCH! Robert Blackman of Charlotte
Robert , Charlotte, NC -
I inquired online,within 15 minutes a sales associate by the name of Tyler Roth rang my phone (very impressive response time i might add) was very courteous and knowledgeable about the Harley Fat Boy i was interested in,he invited me in to show me the bike,what can i say,i bought it ! This guy completed my app in under 5 minutes(If buying a car was this quick i would buy them more often)handed it over to Rick Hall the finance manager,and i kid you not i went to the restroom and when i came back to the showroom Rick was congratulating me on my purchase,this was the best purchasing experience i have ever had,nothing short of outstanding,in my book you guys get ten stars.THANK YOU VERY MUCH!
Robert , Charlotte, NC -
I've been in the area for a little over a year and started out dealing with Ridenow for service on my current bike. I heard through word of mouth that they were reasonably priced and did good work. They serviced my bike and also did some work for me with aftermarket parts. I'm looking at purchasing another bike and so far Seth has been very helpful. So even if we arent able to get a new bike deal worked out, they will still continue to get my business when it comes to servicing my bike.
Brannon , Concord, NC -
Me and my husband walked in looking for his first bike but was unsure on what bike would fit him best, We were helped by a sales rep by the name of SETH, He was owe so kind and helpfull got my husband on the right track of what bike to get and think his first purchase will be from RIDENOW!!!
Carla , Charlotte, NC -
Stopped In to check out the inventory and was helped by a gentleman by the name of Seth, and i have to say his customer service that he provided was OUTSTANDING I came in looking for something specific and pointed me in the right direction. I WOULD recomend this shop to EVERYONE and to see Seth
Michael , Charlotte, NC -
Seth Bentley was a great help at helping me find the right bike for me. Bought my first Harley Davidson at a great deal due to the salesmanship shown in Seth. I recommend Ridenow and this staff to anyone looking for a new or used bike due to the relationship and experiance i had with Seth Bentley. Thanks again Seth and the Ride Now team.
Jonathan , Concord, NC -
Seth Bentley was a pleasure to work with! Seth answered all of my questions and had no problem staying late on a Saturday to close the deal! You guys have an awesome business and know what customer service is all about! Keep up the good work! I will defiantly be buying another bike from you when the time comes! Thanks!
Mark , Advance, NC -
Every time I go in for parts I always am able to get them with no long waiting period and bike service is prompt and up to par. Customer services rocks always am able to get the right info I need. Employees like Seth always keep an eye out for the customers
Tony , Charlotte, NC -
Went with my husband to RideNow, couldn't believe alll the bikes.....my husband asked for contact via the internet and Smitty Smith called back and helped, wow that was quick and painless. Mike Shoe expertly helped my husband pick out the perfect bike and what a knowlegeable young man he was. Corey Coon got the paperwork finished as quicky as he could, very professional. Our tech Bo went through everything about the bike with my husband from the headlight to the taillight, wow he knows his stuff. I had so much fun at RideNow, maybe I will change my mind and go back there to buy my own bike!
Barbara , Taylorsville, NC -
My wife and I had a very enjoyable experience with Smitty, Mike Shoe, Corey, and Beau when I purchased my motorcycle. Smitty worked for the best deal for the financing, Mike knows his motorcycles, was very informative, easy to talk to, and wasn't pushy (I liked that), Corey was informative with all the paperwork, and Beau was more than helpful with the actual workings of the bike. If YOU want to purchase a motorcycle, I highly recommend RideNow of Concord!!
Richard , Taylorsville, NC -
I would encourage anyone thinking about purchasing a bike to check out Ridenow Powersports Concord. The sales staff, service dept., and the finance group made buying my motorcycle a breeze with friendly courteous service. I especially want to thank Smitty for his personal help because he is a guy who really demonstrates a caring attitude when it comes to his customers. Thanks Smiitty! I 'm really having fun on my Suzuki up on Wilson Creek!
Rick , Granite Falls, NC -
This is the third bike I have purchased at Ridenow and by far the best experience as a customer. I had no intention to make a purchase, I had my bike loaded ready to go to Rock Hill to trade for a S40 but I wanted to a least take a look at your bike. The first offer was almost exactly what I thought it would be which I couldnt manage. While trying to leave Smitty insisted I let him work on the price and trade in value of my Honda rebel. He made me a deal I felt very good about and in a way in which I did not feel pressured. I called 15 dealerships and only 3 tried to be helpful. But Tyler got me in the store and Smitty made the sale. Thanks guys Im a satisfied customer. Also, the shop guy who went over the bike components with me did a fantastic job better than any Ive had before. Thanks. Jeffery
Jeffery , Kannapolis, NC -
I would like to thank the staff of Ridenow for getting me a great deal my 07 GSXR 750. The bike is like new and the sales staff addressed all of my concerns and treated me with respect and were very professional (even though I wasn't, sorry guys). I showed up during the Victory demo ride and got food and even though the place was packed I got the attention needed to put me at ease with my purchase. I would like to thank Smitty, Seth and Mike for answering all my questions and also to the manager Steve who truly seems to care about customer service and being patient with me. I've read some of the other negative reviews and staff really proved that they have changed and care about their customers. Thanks to all you guys and I love the gixxer will definately do business with you again.
Jorge , King, NC -
You guys rock! Thanks Robbie for finding my black zx10 w/o ABS. Highly recommend RideNow Powersports of Concord! The staff is great and very helpful. I had a wonderful buying experience and I enjoyed the bell ringing!! Looking forward to meeting other riders in the area @ the bike nights! Keep up the great work!!
Jeff , Huntersville, NC -
from what im reading you guys are great. im moving down to mathews in acouple of months,i will stop in to see you guys
Gary , Pittsfield, MA -
We made our 1st new ATV purchase today in Concord, N.C. We were very pleased with the overall experience. However, the most impressive employee we had the pleasure to interact with was Bo. Customer service is number 1 in our book and Bo was the most informative, courteous person we have dealt with in years. GM...Bo is a keeper. Thanks to all the staff.
MikeDanni , Mooresville, NC -
My wife and i stoped by on saturday first of june just to look and kill some time. I have some disabilite and had to stop trail riding which i have enjoyed all my life. Had ben looking for a Victory Pitboss trike a very rare hard to find trike. Let me tell you it took all most seven weeks,but the staff here, Bryon Boyett, Smitty, & Eric Hite in parts all worked to find us a beautiful 08 Pitboss. Left with it today, and very happy.
Mickey , Albemarle, NC -
This was a great buying expereince. Everyone that I talked to was frendly and infomative. I got the bike I wanted at a great price and all the accessories I needed. I could not have asked for a better expereince. The parts staff helped me find the right gear for me and my riding not just the most expensive gear. I would reccomend this dealership to anyone well woth the hour ride from Winston Salem!
Jaime , Concord, NC -
I had been looking for a Harley for the past year and had yet to find the one for me until I entered RideNow. I made an inquiry via the internet and got a call back the same day, a first for me. The guys at RideNow had the answers to all my questions and got me on the perfect Harley. I can't say enough about how great it was to walk into this place and come out with my very first Harley. I'm stocked and super satisfied with everything Stevie and Bryan did for me. They made a return customer out of me.
Alexander , Winston Salem, NC -
You guys had exactly what I was looking for and the price was well worth the 1.5hr drive. The staff was very patient and knowledgable. The bike is still running strong and I'm really having a ball. Will go to you guys first with my next purchase.
Jorge , King, NC -
I brought a 2004 Honda Shadow Spirit recently, and although it took a while to actually get my purchase ready to ride (needed a new battery and the service staff were stretched because of getting bikes ready for their new owners) I had a great experience, Robbie and Smitty were really attentive and helpful.
Jonathan , kannapolis, NC -
If it had not been for the Trike, my wife laid eyes on, we would not be where we are now. More Together. Thanks. I also want to add, that I am unable to hold up a 2 wheeler any longer. I had originally purchased a 750 Honda and was almost in a DIVORCE. My wife went ballistic the day she came home from work and saw it. It took me a couple of weeks to get her to just go and see and look what all the riding options we could have. I had originally had in mind a 250 Honda for her and that was until we reached Ridenow Motorsports in Concord. We got there and she looked and even sat on a Honda Rebel 250, this is and was a first bike for her, and she said she was not comfortable sitting on it. She walked around the show floor there and when she rounded the corner she set her sights on a Red Vulcan Trike. She went straight to it and sat on it and looked straight in my eyes and said if you want me to ride with you, then this is the one I want. Period. That was the end of that conversation. Since then, she is riding her Red Trike and had talked me into purchasing the blue Trike, which, that is the only one they had left. Thank You, Ridenow Motorsports, Lehman Trike, for not only making a Great and Quality Trike, but for also saving a marriage and a Vietnam Vet
Lloyd , Salisbury, NC -
I wanted to share my experience with your sales staff on Tuesday evening. The gentlemen that assisted me in my purchase were Mike Shoe and Brian (in sales). They went above and beyond by staying well past closing time to complete my purchase of a Grizzly 700 and a Raptor 90, assisting with my 12 year old son by purchasing snacks and talking to him about his interests, keeping us 100% up to date on timing as the vehicles were prepped, and for being sincerely warm and accommodating
Nancy , Charlotte, NC -
What an OUTSTANDING all around experience! I can't begin to say enough about the extremely friendly, courteous and professional staff! From sales (thanks Bryan!!!!), financing, accessories and service - all a first class bunch of folks!! All made you feel welcome and like an old friend! From the time I walked in the door I knew I was in great hands. My only regret is that I don't live closer so that I could visit more often! Again, a huge thanks to each of you, I definitely appreciate your kindness and going above and beyond to make this such a great experience!!!! Definitely 5 Stars
Dean , Fayetteville, NC -
Anyone looking to purchase a motorcycle should visit RideNow Concord; you will not be dissapointed. If you are looking for a saleman that is friendly, displays knowledge about his merchandise and is professional then ask for Robbie Broome and Smitty. With their easy going style, both Robbie and Smitty seemed set on making our experience at RideNow Concord positive. Well, they were successful. As a matter of fact, the service level by all we came in contact with was above the bar. Truly as a team, they worked to meet all our purchasing needs. Thanks guys! Now with one Harley purchased, I can almost guarantee my husband will be making his wish list for another Harley. Bets are on... HANDS DOWN A 5 STAR EXPERIENCE!
Susan , Midland, NC
David and John were VERY helpful with everything , they did an Great Job and the rest of the staff were also wonderful it would an honor and privilege to recommend you to others. Take Care Be Safe